.page-faq {
  --faq-radius: 12px;
  --faq-soft: rgba(14, 107, 79, .07);
  --faq-ink-soft: var(--c-stone);
  background: var(--c-base);
  color: var(--c-ink);
  overflow-x: hidden;
}

.page-faq .breadcrumb {
  padding-top: 12px;
  font-size: 13px;
  color: var(--c-stone);
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  position: relative;
  padding: 20px 0 48px;
  background: var(--c-paper);
  overflow: hidden;
}

.page-faq .faq-hero::before {
  content: "";
  position: absolute;
  top: 0;
  right: 0;
  width: min(560px, 78vw);
  height: 100%;
  background: var(--c-mist);
  clip-path: polygon(40% 0, 100% 0, 100% 100%, 0 100%);
  z-index: 0;
}

.page-faq .faq-hero::after {
  content: "";
  position: absolute;
  top: 0;
  right: 0;
  width: min(560px, 78vw);
  height: 6px;
  background: var(--c-orange);
  clip-path: polygon(40% 0, 100% 0, 100% 100%, 0 100%);
  z-index: 0;
}

.page-faq .faq-hero-grid {
  position: relative;
  z-index: 1;
  display: grid;
  gap: 32px;
}

.page-faq .faq-kicker {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  font-size: 12px;
  letter-spacing: .12em;
  color: var(--c-green);
  margin: 0 0 14px;
}

.page-faq .faq-kicker::before {
  content: "";
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: var(--c-orange);
}

.page-faq h1 {
  font-family: var(--font-display);
  font-weight: 900;
  font-size: clamp(30px, 7.2vw, 58px);
  line-height: 1.14;
  letter-spacing: -.02em;
  margin: 0 0 18px;
  max-width: 16ch;
}

.page-faq .faq-lede {
  font-size: 16px;
  line-height: 1.75;
  color: var(--c-stone);
  max-width: 60ch;
  margin: 0 0 24px;
}

.page-faq .faq-hero-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
}

.page-faq .faq-hero-side {
  background: var(--c-paper);
  border: 1px solid var(--c-line);
  border-radius: var(--faq-radius);
  box-shadow: var(--shadow-1);
  padding: 20px;
}

.page-faq .faq-figures {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 16px;
}

.page-faq .faq-figures li {
  border-top: 1px solid var(--c-line);
  padding-top: 10px;
  display: grid;
  gap: 2px;
}

.page-faq .faq-figure-num {
  font-size: 28px;
  font-weight: 700;
  color: var(--c-green);
  letter-spacing: -.02em;
}

.page-faq .faq-figure-label {
  font-size: 13px;
  color: var(--c-stone);
}

/* ---------- 章节骨架 ---------- */
.page-faq .section {
  padding-top: 56px;
  padding-bottom: 56px;
}

.page-faq .section--band {
  background: var(--c-mist);
}

.page-faq .section-head {
  position: relative;
  margin-bottom: 32px;
}

.page-faq .section-num {
  display: block;
  font-size: 56px;
  line-height: 1;
  font-weight: 700;
  color: var(--c-green-soft);
  letter-spacing: -.03em;
  margin-bottom: 4px;
}

.page-faq .section-title {
  font-family: var(--font-display);
  font-weight: 900;
  font-size: clamp(22px, 4.4vw, 34px);
  line-height: 1.2;
  letter-spacing: -.02em;
  margin: 0 0 12px;
  max-width: 24ch;
}

.page-faq .section-note {
  font-size: 15px;
  line-height: 1.75;
  color: var(--c-stone);
  max-width: 62ch;
  margin: 0;
}

/* ---------- 01 检索入口 ---------- */
.page-faq .entry-grid {
  display: grid;
  gap: 20px;
}

.page-faq .entry-card {
  background: var(--c-paper);
  border: 1px solid var(--c-line);
  border-radius: var(--faq-radius);
  box-shadow: var(--shadow-1);
  padding: 22px 20px;
  transition: transform .2s var(--ease), box-shadow .2s var(--ease);
}

.page-faq .entry-card:hover {
  transform: translateY(-2px);
  box-shadow: var(--shadow-2);
}

.page-faq .entry-card--lead {
  border-top: 4px solid var(--c-green);
  background: var(--c-paper);
}

.page-faq .entry-tag {
  font-size: 12px;
  letter-spacing: .1em;
  color: var(--c-sky);
  margin: 0 0 8px;
}

.page-faq .entry-title {
  font-size: 19px;
  font-weight: 700;
  letter-spacing: -.01em;
  margin: 0 0 10px;
}

.page-faq .entry-text {
  font-size: 15px;
  line-height: 1.72;
  color: var(--c-stone);
  margin: 0 0 14px;
}

.page-faq .entry-points {
  list-style: none;
  margin: 0 0 16px;
  padding: 0;
  display: grid;
  gap: 6px;
}

.page-faq .entry-points li {
  font-size: 14px;
  line-height: 1.6;
  padding-left: 14px;
  position: relative;
  color: var(--c-ink);
}

.page-faq .entry-points li::before {
  content: "";
  position: absolute;
  left: 0;
  top: 9px;
  width: 6px;
  height: 1px;
  background: var(--c-green);
}

.page-faq .entry-toggle {
  width: 100%;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  min-height: 44px;
  padding: 10px 14px;
  background: var(--c-mist);
  border: 1px solid var(--c-line);
  border-radius: 8px;
  font: inherit;
  font-size: 14px;
  font-weight: 700;
  color: var(--c-green);
  cursor: pointer;
  transition: background .2s var(--ease), color .2s var(--ease);
}

.page-faq .entry-toggle::after {
  content: "+";
  font-family: var(--font-mono);
  font-size: 16px;
}

.page-faq .entry-toggle[aria-expanded="true"]::after {
  content: "–";
}

.page-faq .entry-toggle:hover {
  background: var(--faq-soft);
}

.page-faq .entry-panel {
  margin-top: 12px;
  padding: 14px;
  background: var(--faq-soft);
  border-left: 2px solid var(--c-green);
  border-radius: 0 8px 8px 0;
  font-size: 14px;
  line-height: 1.72;
  color: var(--c-ink);
}

.page-faq .entry-panel p {
  margin: 0;
}

.page-faq .faq-figure {
  margin: 32px 0 0;
}

.page-faq figure img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  object-fit: cover;
  border-radius: var(--faq-radius);
  border: 1px solid var(--c-line);
}

.page-faq figcaption {
  margin-top: 10px;
  font-size: 13px;
  line-height: 1.6;
  color: var(--c-stone);
}

/* ---------- 02 规则说明 ---------- */
.page-faq .rules-grid {
  display: grid;
  gap: 32px;
}

.page-faq .rule-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 2px;
}

.page-faq .rule-item {
  display: grid;
  grid-template-columns: 44px 1fr;
  gap: 4px 12px;
  padding: 16px 0;
  border-top: 1px solid var(--c-line);
}

.page-faq .rule-item:last-child {
  border-bottom: 1px solid var(--c-line);
}

.page-faq .rule-num {
  font-size: 20px;
  font-weight: 700;
  color: var(--c-green);
  letter-spacing: -.02em;
  line-height: 1.3;
}

.page-faq .rule-title {
  font-size: 17px;
  font-weight: 700;
  margin: 0 0 6px;
}

.page-faq .rule-text {
  font-size: 15px;
  line-height: 1.72;
  color: var(--c-stone);
  margin: 0;
  max-width: 56ch;
}

.page-faq .rules-note {
  margin: 20px 0 0;
  font-size: 14px;
  line-height: 1.7;
  color: var(--c-stone);
}

.page-faq .rules-note a {
  color: var(--c-sky);
  text-decoration: underline;
  text-underline-offset: 3px;
}

.page-faq .rules-figure {
  margin: 0;
  align-self: start;
}

/* ---------- 03 文档目录 ---------- */
.page-faq .doc-tree {
  display: grid;
  gap: 12px;
  border-left: 1px solid var(--c-line);
  padding-left: 14px;
}

.page-faq .doc-item {
  background: var(--c-paper);
  border: 1px solid var(--c-line);
  border-radius: var(--faq-radius);
  box-shadow: var(--shadow-1);
  overflow: hidden;
}

.page-faq .doc-trigger {
  width: 100%;
  display: grid;
  grid-template-columns: 46px 1fr;
  gap: 4px 12px;
  align-items: baseline;
  padding: 16px 16px;
  background: transparent;
  border: 0;
  text-align: left;
  font: inherit;
  color: var(--c-ink);
  cursor: pointer;
  transition: background .2s var(--ease);
}

.page-faq .doc-trigger:hover {
  background: var(--faq-soft);
}

.page-faq .doc-count {
  grid-row: span 2;
  font-size: 20px;
  font-weight: 700;
  color: var(--c-green);
  letter-spacing: -.02em;
}

.page-faq .doc-name {
  font-size: 17px;
  font-weight: 700;
  letter-spacing: -.01em;
}

.page-faq .doc-hint {
  font-size: 13px;
  color: var(--c-stone);
}

.page-faq .doc-trigger[aria-expanded="true"] {
  background: var(--faq-soft);
}

.page-faq .doc-panel {
  padding: 16px;
  background: var(--c-mist);
  border-top: 1px solid var(--c-line);
  font-size: 14px;
  line-height: 1.75;
}

.page-faq .doc-panel p {
  margin: 0 0 8px;
  max-width: 64ch;
}

.page-faq .doc-panel p:last-child {
  margin-bottom: 0;
}

.page-faq .doc-q {
  font-weight: 700;
  color: var(--c-green);
}

/* ---------- 04 高频问题 ---------- */
.page-faq .qa-list {
  display: grid;
  gap: 10px;
}

.page-faq .qa-item {
  background: var(--c-paper);
  border: 1px solid var(--c-line);
  border-radius: 10px;
  overflow: hidden;
}

.page-faq .qa-trigger {
  width: 100%;
  display: flex;
  align-items: baseline;
  gap: 12px;
  padding: 15px 16px;
  background: transparent;
  border: 0;
  text-align: left;
  font: inherit;
  color: var(--c-ink);
  cursor: pointer;
  transition: background .2s var(--ease);
}

.page-faq .qa-trigger:hover {
  background: var(--faq-soft);
}

.page-faq .qa-mark {
  font-size: 12px;
  font-weight: 700;
  color: var(--c-orange-ink);
  letter-spacing: .06em;
  flex: none;
}

.page-faq .qa-question {
  font-size: 16px;
  font-weight: 700;
  line-height: 1.5;
  letter-spacing: -.01em;
}

.page-faq .qa-trigger[aria-expanded="true"] {
  background: var(--c-mist);
}

.page-faq .qa-panel {
  padding: 14px 16px 16px;
  background: var(--c-mist);
  font-size: 15px;
  line-height: 1.75;
  border-top: 1px solid var(--c-line);
}

.page-faq .qa-panel p {
  margin: 0;
  max-width: 66ch;
}

.page-faq .qa-panel a {
  color: var(--c-sky);
  text-decoration: underline;
  text-underline-offset: 3px;
}

.page-faq :is(.entry-toggle, .doc-trigger, .qa-trigger):focus-visible {
  outline: 2px solid var(--c-green);
  outline-offset: -2px;
}

/* ---------- 05 故障自查 ---------- */
.page-faq .fix-grid {
  display: grid;
  gap: 20px;
}

.page-faq .fix-card {
  background: var(--c-paper);
  border: 1px solid var(--c-line);
  border-radius: var(--faq-radius);
  box-shadow: var(--shadow-1);
  padding: 22px 20px;
  position: relative;
}

.page-faq .fix-card:first-child {
  border-top: 3px solid var(--c-green);
}

.page-faq .fix-level {
  font-size: 12px;
  letter-spacing: .1em;
  color: var(--c-sky);
  margin: 0 0 8px;
}

.page-faq .fix-title {
  font-size: 17px;
  font-weight: 700;
  margin: 0 0 14px;
  letter-spacing: -.01em;
}

.page-faq .fix-steps {
  list-style: none;
  counter-reset: fixstep;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 12px;
}

.page-faq .fix-steps li {
  counter-increment: fixstep;
  position: relative;
  padding-left: 32px;
  font-size: 14px;
  line-height: 1.7;
  color: var(--c-stone);
}

.page-faq .fix-steps li::before {
  content: counter(fixstep);
  position: absolute;
  left: 0;
  top: 1px;
  width: 22px;
  height: 22px;
  border-radius: 50%;
  background: var(--faq-soft);
  color: var(--c-green);
  font-family: var(--font-mono);
  font-size: 12px;
  font-weight: 700;
  display: flex;
  align-items: center;
  justify-content: center;
}

/* ---------- 06 人工支持 ---------- */
.page-faq .support-card {
  background: var(--c-deep);
  color: var(--c-paper);
  border-radius: 16px;
  padding: 28px 22px;
  display: grid;
  gap: 28px;
}

.page-faq .support-num {
  color: rgba(255, 255, 255, .18);
}

.page-faq .support-title {
  color: var(--c-paper);
}

.page-faq .support-text {
  font-size: 15px;
  line-height: 1.75;
  color: rgba(255, 255, 255, .78);
  margin: 0 0 12px;
  max-width: 58ch;
}

.page-faq .support-contact {
  display: grid;
  gap: 16px;
  align-content: start;
}

.page-faq .support-block {
  border-top: 1px solid rgba(255, 255, 255, .22);
  padding-top: 12px;
}

.page-faq .support-label {
  font-size: 12px;
  letter-spacing: .1em;
  color: rgba(255, 255, 255, .6);
  margin: 0 0 4px;
}

.page-faq .support-value {
  display: inline-block;
  font-family: var(--font-mono);
  font-size: 16px;
  font-weight: 700;
  color: var(--c-paper);
  text-decoration: none;
  word-break: break-all;
  padding: 4px 0;
}

.page-faq .support-value:hover,
.page-faq .support-value:focus-visible {
  color: var(--c-orange);
  text-decoration: underline;
  text-underline-offset: 3px;
}

.page-faq .support-links {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-top: 4px;
}

.page-faq .support-ghost {
  color: var(--c-paper);
  border-color: rgba(255, 255, 255, .4);
}

.page-faq .support-ghost:hover {
  background: rgba(255, 255, 255, .1);
}

/* ---------- 响应式 ---------- */
@media (min-width: 700px) {
  .page-faq .faq-hero {
    padding: 32px 0 64px;
  }

  .page-faq .faq-figures {
    grid-template-columns: repeat(4, 1fr);
  }

  .page-faq .entry-grid {
    grid-template-columns: repeat(3, 1fr);
    align-items: start;
  }

  .page-faq .entry-card:nth-child(2) {
    margin-top: 28px;
  }

  .page-faq .entry-card:nth-child(3) {
    margin-top: 56px;
  }

  .page-faq .fix-grid {
    grid-template-columns: repeat(3, 1fr);
  }

  .page-faq .section-num {
    font-size: 72px;
  }

  .page-faq .doc-trigger {
    grid-template-columns: 60px 1fr;
    padding: 18px 22px;
  }

  .page-faq .doc-panel {
    padding: 18px 22px 20px 94px;
  }
}

@media (min-width: 940px) {
  .page-faq .section {
    padding-top: 96px;
    padding-bottom: 96px;
  }

  .page-faq .faq-hero-grid {
    grid-template-columns: 7fr 5fr;
    gap: 64px;
    align-items: end;
  }

  .page-faq .section-head {
    margin-bottom: 40px;
  }

  .page-faq .rules-grid {
    grid-template-columns: 7fr 5fr;
    gap: 56px;
    align-items: start;
  }

  .page-faq .support-card {
    grid-template-columns: 7fr 5fr;
    gap: 56px;
    padding: 44px 40px;
    align-items: start;
  }

  .page-faq .qa-trigger {
    padding: 17px 22px;
  }

  .page-faq .qa-panel {
    padding: 16px 22px 20px 62px;
  }

  .page-faq .faq-figure {
    margin-top: 44px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .entry-card,
  .page-faq .entry-toggle,
  .page-faq .doc-trigger,
  .page-faq .qa-trigger {
    transition: none;
  }

  .page-faq .entry-card:hover {
    transform: none;
  }
}
<<<END>>>